Shopping with Resin Knot
Resin Knot is a brand of MK Enterprises. These terms apply to use of resinknot.com and orders placed with Resin Knot. Please read the product details and our shipping, cancellation and returns policies before ordering. Contact us if you need clarification.
Handcrafted and personalised pieces
Our pieces are handcrafted. Minor differences in resin patterns, flower placement and colours can occur; screen settings can also affect colour appearance. These variations do not excuse a defective item or a material difference from the agreed design. Please check names, dates, messages and other customisation details carefully before submitting them.
Prices, enquiries and payment
Prices displayed on the website are in Indian rupees. Delivery charges are shown separately at checkout and included in the order total. Products marked Price on request require an enquiry and a confirmed quote. Custom and bulk requests are enquiries until their specifications, price and timeline are agreed with the studio. Only prepaid orders are accepted. Pay the displayed total online via Razorpay when available. An online order is confirmed only after the payment is verified as captured. If a payment is interrupted or money is deducted without confirmation, check its status or contact the studio before paying again.
Orders and delivery
Provide accurate contact and delivery details. The studio will contact you about availability, personalisation or making timelines where needed. If we cannot fulfil an order as agreed, we will contact you. Delivery estimates and charges are explained in our Shipping & Delivery Policy.
Designs and website use
Resin Knot branding, website content and product photographs may not be reproduced for commercial use without permission. Use the website lawfully and submit only information and customisation material that you are entitled to share.
Customer rights and policy updates
These terms and our no-refund policy do not limit rights available under applicable consumer law. Updated policies will be published on this website; terms agreed for an existing order will not be changed retrospectively without your agreement. Contact our studio for questions or complaints.